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NHS Friends and Family Test (FFT)



Friends and Family Test results

Below are our Friends and Family Test (FFT) results from previous months.

Responses January December November
1 Extremely likely 123 132 128
2 Likely 21 8 14
3 Neither likely or unlikely 3 4 4
4 Unlikely 0 1 1
5 Extremely unlikely 1 4 2
6 Don’t know 1 1 1
       
Summary Scores      
Positive 97% 93% 95%
Negative 1% 3% 2%
Neutral  2% 4% 3%

Actions resulting from FFT feedback

Here are some of things we have changed about the surgery as a result of feedback received via the FFT survey.

  • We have not currently taken any actions from the results, we will update these shortly.