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NHS Friends and Family Test (FFT)



Friends and Family Test results

Below are our Friends and Family Test (FFT) results from previous months.

Responses Sept Oct Nov
1 Extremely likely 123 122 126
2 Likely 19 17 17
3 Neither likely or unlikely 4 3 2
4 Unlikely 0 4 1
5 Extremely unlikely 5 4 3
6 Don’t know 0 0 0
       
Summary Scores      
Positive 95% 93% 96%
Negative 3% 5% 3%
Neutral  2% 2% 1%

Actions resulting from FFT feedback

Here are some of things we have changed about the surgery as a result of feedback received via the FFT survey.

  • We have not currently taken any actions from the results, we will update these shortly.