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NHS Friends and Family Test (FFT)



Friends and Family Test results

Below are our Friends and Family Test (FFT) results from previous months.

Responses June May April
1 Extremely likely 123 121 120
2 Likely 23 16 22
3 Neither likely or unlikely 1 5 2
4 Unlikely 1 3 0
5 Extremely unlikely 2 3 4
6 Don’t know 0 0 0
       
Summary Scores      
Positive 97% 93% 96%
Negative 2% 4% 3%
Neutral  1% 3% 1%

Actions resulting from FFT feedback

Here are some of things we have changed about the surgery as a result of feedback received via the FFT survey.

  • We have not currently taken any actions from the results, we will update these shortly.