Patient Online Services

The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

We're now letting you see all the information within your health record. If you are over 16 and have an online account, such as through the NHS App, NHS website, or other GP online services and apps, you will now automatically be able to see all future information entered on your medical record. Some people can already access this feature, this won't change for you.

This means that you will be able to see records from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists, although you will be able to see any letters that hospitals or specialists send to your doctor (GP). You will only be able to see information from [insert date that your practice will make the change]. For most people, access will be automatic, and you won't need to do anything.

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before you are given full record access to make sure that having access is of benefit to you. If you are concerned that seeing your records is not right for you, you should speak to your practice.

These changes only apply to people with online accounts. If you do not want an online account, you can still access your GP health record by requesting this information via reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.

The NHS App, website and other online services are all very secure.  You'll need to make sure you protect your login details. Do not  share your password with anyone as they will then have access to your personal information.

If you do not want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff. You can also read more by going to www.nhs.uk/gp-record.

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Try the NHS APP

If you’re a patient at our practice you can now use the NHS APP, a simple and secure way to access a range of NHS services on your smartphone or tablet.

If you already use another patient online service you can continue to use it. You can use the NHS APP as well.

You can use the NHS APP on any of the following Devices:

• Tablet or Android Device
• Smartphone
• Any device you can use internet apps on

The NHS APP allows you to:

• Search for, book, check and cancel appointments at your GP
  practice 
• View your record medical records.
• Order repeat prescriptions (See your available medications and place an order)
• Check your symptoms (Find trusted information on hundreds of conditions and
  treatments and get instant advice)
• Register to be an Organ Donor (Easily manage your preferences on the NHS Organ Donor
  Register)
• Choose how the NHS uses your data (Register your decision on whether your data can be used
  for research and planning)

How to Register for the NHS APP:

Please bring along to the surgery one form of photographic ID. You will then be given your personal registration details in order to access the service.

Please Note: This service is unavailable for patients under the age of 16.

For more information about The NHS App please click HERE 

Need help using the app? Please visit click HERE​

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Proxy Access

Using linked profiles to access services for someone else:

As a parent, family member or carer, you may be able to access services for someone else using linked profiles. This is also sometimes called having proxy access. It needs to be set up by a GP surgery where you and the other person are both registered. You can then access the linked profile by using the NHS App.

Please note: There is a consent form that needs to be completed prior to the practice enabling proxy access.