Ordering your repeat prescription using online services
Did you know you can request your repeat prescription using Patient Online Access?
The most convenient, safest and quickest way to order your repeat prescription is online. This method is more convenient for you as you do not need to make a phone call or visit us; instead if you have access to a computer, smart phone or a device that connects you to the internet you can request your repeat prescriptions anywhere, 24 hours a day, seven days a week, all year round! If you have a nominated pharmacy you can also collect your repeat prescription directly from there.
Patient online access is a quicker alternative process, that is more convenient for you!
For more information about the services Patient Online Access offers and how you can register for this please click the picture below
How to order your repeat prescription without using online services
To view our "ordering a repeat prescription" process flowchart please click HERE
This process applies to patients who order their repeat prescription via the below methods:
- Over the telephone (This service is for housebound patients only)
- In writing (Please use the tear off request portion of your repeat prescription or you can complete one of our forms which are available to complete at the surgery reception desk)
To assist a timely turnaround of repeat prescriptions we ask that your request includes all of the following information:
- Patient full name
- Date of birth
- NHS number (if known)
- Contact number
- Details of the repeat medication you are requesting
When will my repeat prescription be available to collect?
Your repeat prescription will be available for you to collect in two working days, after 2pm.
Please refer to the table below for collection days / times:
The Electronic Prescription Service (EPS): Did you know that you can also nominate a pharmacy of your choice for your prescriptions to be sent electronically to, once processed and signed by a GP?
For further information about EPS please click HERE
To find a pharmacy local to you please click HERE
Please check with your pharmacy if they offer a delivery service.